Recent studies have revealed that more than 55% of consumers prefer watching videos as this helps them make smart buying decisions when shopping online. In addition, it boosts their confidence. As an e-commerce business owner, using videos makes your site personable and fun. As a result, it draws customers to your store, your brand, and products. Before you know it, you will have built trust, loyalty, and value with your customers.
The following are 5 ways to use video in e-commerce. 1. Product videos As said earlier, consumers love to watch product videos as this helps them make smart decisions when shopping online. Product videos show how a product is being used. In the video, the presenter will highlight the features and benefits of the product. This experience is totally different especially when you compare to reading product descriptions only. Videos grab the attention of the consumer which means they will end up spending more time on your site compared to scrolling through static images. As a result, they will purchase more products. 2. Run contests As an e-commerce business owner, you can create contests where your customers can post short videos that are captivating and engaging. In the video, you can request your customers to showcase themselves using a product purchased from your store. For instance, if a customer bought a coffee maker from your store, they can create a short and captivating video featuring the customer brewing coffee. The winning video can receive a voucher which they can redeem during their next purchase. Alternatively, you can ship a gift to them. 3. Showcase pre-recorded videos Customer support is a vital service that helps to improve customer loyalty and even encourage future conversion. As an e-commerce owner, you can showcase pre-recorded videos answering common questions your customers may have. For example, how to make a purchase, how to create a ticket or live chat with customer support. Thanks to the visual representation, it will make it easier for your customers to navigate your e-commerce site and make use of other services. 4. Advertising and marketing To create awareness and popularize your brand, one of the best ways to go about it is by using videos to advertise and market your e-commerce store. Creating unique videos that speak directly to your target audience will help to attract customers to your site. You can also incorporate indirect video marketing on platforms such as Facebook Live. In addition, you have the option of creating entertaining or educational videos which can be posted on your social media pages. This will help to attract customers. 5. Video testimonials Customer reviews are very important as they help other customers make smarter decisions when shopping. As an e-commerce business owner, you can make it exciting by inviting your customers to submit short testimonials. In the video, they can share positive comments and reviews in regards to your products and e-commerce site as a whole. By displaying the testimonial videos with positive comments on your e-commerce site, you will get to drive sales and popularize your brand
0 Comments
Leave a Reply. |
|